Privacy Policy for Grosbeak Safaris
At Grosbeak Safaris, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing and using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect two types of information:
Personal Information: When you book a safari, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, travel preferences, and payment information.
Non-Personal Information: We may collect non-personal data such as your IP address, browser type, device information, and browsing patterns through cookies and other tracking technologies.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
2. How We Use Your Information
We use your information to:
Process your bookings and manage your travel arrangements
Communicate with you regarding your reservations, promotions, and special offers
Improve our website, services, and customer experience
Send newsletters and marketing communications (if you’ve opted in)
Respond to inquiries, feedback, or customer service requests
Comply with legal requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These tools help us analyze site traffic, personalize content, and ensure the website functions smoothly. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use some features of our website.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information with:
Third-party service providers: We may engage trusted partners to help us with booking, payment processing, and marketing, who will handle your data securely.
Legal authorities: If required by law, we may disclose your information to comply with regulations or legal processes.
5. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot ensure the absolute security of your data.
6. Your Rights and Choices
You have the right to:
Access and Update: Request access to or correction of the personal information we hold about you.
Opt-out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe by following the link provided in each email.
Delete Your Data: Request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
7. Third-Party Websites
Our website may contain links to third-party websites. Please note that this Privacy Policy does not apply to those sites. We recommend reviewing the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please contact us through our contact form.
Grosbeak Safaris
Contact: Contact Form
Phone: +263 772 340 485
Address: 180 Fife Ave, Harare, Zimbabwe
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Images
All images, photographs, and visual content displayed on the Grosbeak Safaris website, in our newsletters, and in our email communications are protected by copyright and are owned or licensed by Grosbeak Safaris. These images are provided for personal, non-commercial use only. Unauthorized copying, reproduction, distribution, or modification of any image on this website, in our newsletters, or in email communications is strictly prohibited.
All images are licensed under:
UNSPLASH+
ENVATO (Grosbeak Safaris)
By accessing our website or receiving our communications, you agree to respect these copyright terms and conditions. For any authorized use of images beyond the scope of personal viewing, please contact us directly for permission.
